Monday, August 12, 2013

Quality Professional Training

ASQ's Global State of Quality Research found that  “Organizations that govern quality with a centralized group are roughly 30 percent more likely to provide quality training to staff than organizations where a senior executive governs the quality process”.

This is certainly true of my employer, 3M. In fact, I helped manage this central staff group in 3M for the past 5 years. 3M has a long, rich history of superior statistical consulting and corporate quality services groups that delivered continuous improvement and problem solving training, coaching and consulting, and as a result enjoys a well-earned brand reputation for quality and innovation. 3M strengthened its core when it adopted Six Sigma in 2001, and added lean in 2007.  Today, 3M Lean Six Sigma Operations delivers all manner of continuous improvement and problem solving training, coaching and consulting to all 3M employees: Lean Six Sigma Champions, MBBs, BBs and GBs, as well as product / process / quality engineers and technicians; change agents and project team leaders. The 3M Lean Six Sigma product portfolio includes courses in Six Sigma, Lean, DFSS, commercialization, ISO quality management systems, project management, quality, statistics, change acceleration, optimized operations (new employee), hoshin kanri / business execution, ideation and more.  In addition, the 3M functional groups design and deliver function-specific training for employee competency development.

3M became an Enterprise member of ASQ in 2009. 3M is a global, multinational diversified manufacturing company. ASQ also has a global presence. This relationship has allowed 3M to expand its quality training product portfolio and offer ASQ online resources to all 100,000 employees worldwide. 3M Quality subject matter experts use ASQ materials to supplement its internal quality professional certification training (CQA, CQE, CMQ/OE).  3M's goal is that every employee becomes a problem solver. ASQ on-line tools, templates, presentations, white papers, case studies, webinars, etc. are useful supplemental resources available to every 3M employee.

3M talent management advocates a 70-20-10 model for employee development: 70% on the job experiences (i.e. special projects and teamwork), 20% informal (mentoring, networking), and 10% formal (classroom, seminars, conferences).  In addition to the instructor-led classes mentioned above, 3M encourages participation and collaboration in various Communities of Practice (CoP) to build informal networks and share best practices. Examples in the 3M quality community include an ISO QMS CoP, Supplier Mgmt CoP, Process & Product Understanding CoP, Customer Projects CoP, and a Statistical Practitioners Forum. The 3M corporate Quality Council has oversight responsibilities of these quality communities of practice.

Leaders teaching leaders is another tenant of 3M talent management. Advanced Leadership Development and Advanced Coaching are two of many offerings for leader development.

I believe the ASQ Global State of Quality Research offers a valuable benchmarking comparison for 3M.

16 comments:

  1. Investing in the people of an organization is one practice that any company that believes in quality must have. If not, the claims are hollow.

    ReplyDelete
  2. Thank you for sharing this interesting article. I think, it is very important to have this kind of training. project management pmp

    ReplyDelete
  3. Project management, then, is the application of knowledge, skills and techniques to execute projects effectively and efficiently. It’s a strategic competency for organizations, enabling them to tie project results to business goals — and thus, better compete in their markets. Project Management Online Training


    ReplyDelete
  4. Wonderful article. But recently if you are looking for a new project management job or if you might have asked for a promotion within your company then you might have heard about PMP credentials!!. It is true that a Project Management Professional (PMP) credential is one of the most sought certifications by employers and employees alike. For its detail information about a PMP certifications you can go through http://www.pmstudy.com/

    ReplyDelete
    Replies
    1. 3M LSSO also offers project management training. It's instructors are PMP certified; in fact, 3M's is an accredited PMI program.

      Delete
  5. It was so nice article.I was really satisified by seeing this article and we are also giving QA online training.The QA online training is one of the best QA online training institute in USA.

    ReplyDelete
  6. I agree that it makes a big difference if the quality is greatly focused on the behavior of the group. The reason is that it’s the people who practice the established system and work on the process. Therefore, the effectiveness of the program will vary according on how they are exercised by the members of the firm.

    Barton Wilson @ International Standards Authority, Inc.

    ReplyDelete
  7. Anonymous11:44 AM

    Somebody essentially help to make significantly articles I
    would state. This is the very first time I frequented your website
    page and to this point? I surprised with the analysis you made to create this actual submit extraordinary.

    Excellent activity!

    Stop by my web page :: alex and ani half marathon bracelet

    ReplyDelete
  8. I was totally amazed when i saw this website Best testing tools Online Training first time i thought this is what i am looking for from a long time i am very thankful to you for helping not only me but to all those guys who are new to this IT SECTOR and who wants to make a career ih this sector.

    ReplyDelete
  9. Truly very good blog and more informative content about the professional training.This certificate is very important and will give more knowledge and improve skills. it is literally the process of learning and progressing through the body of knowledge of your own world. Interpersonal Skills training Dubai

    ReplyDelete
  10. Superbly written article, if only all bloggers offered the same content as you, the internet would be a far better place.. pmp exam prep jersey city

    ReplyDelete
  11. Great article on quality professional training. I completely agree with your points. you should check out http://coggno.com/ where we ensure that your employees get quality professional training at an affordable rate.

    ReplyDelete
  12. This is an incredible post about Project Management Certification in USA Getting such a wide range of benefits is really amazing.

    ReplyDelete
  13. This is an incredible post about Six Sigma Certification in USA Getting such a wide range of benefits is really amazing.

    ReplyDelete
  14. Nice blog shared. One can also get the details of free online gate test series at Onlineicegate Institute.

    ReplyDelete